Monday – Saturday 11am – 7pm, Sunday 12pm – 5pm
FAQ
General
What are the mall’s hours?
What is the mall’s phone number and how do I contact management?
(318) 448-0227
What is the mall’s address?
3437 Masonic Drive Alexandria, LA 71301
Are pets allowed?
No
How do I contact Security?
(318) 955-9279
Is there a lost and found?
Yes, (318) 955-9279 located in the security / mall office
Can I purchase gift cards?
No
How do I contact customer service or mall management?
(318) 448-0227
Where is the mall management office?
Located by the food court / restroom hallway
Where can I find job openings?
Amenities
Do you have Wifi?
Yes, guest
Is there a movie theatre?
No
Are strollers or wheelchairs available?
Yes
Do you allow mall walkers?
Yes, 1 mile
Is there a play area for kids?
Yes, near Conn’s Home Plus
Are there family restrooms?
No
Where can I charge my mobile phone?
Food court
Is there a bank or ATM?
Food court and JCP court
Is there a nursing room available?
No
Where are the restrooms?
Near the food court and Kirkland’s
Where is the food court?
Between Ulta and Versona
Who can I contact about opening a business in the mall?
Missy Smoot (318) 619-2754
Rides & Parking
Is valet parking available?
No
What public transport options are available?
City bus and taxi
Is there a Lyft or Uber area?
No