FAQ

General

What are the mall’s hours?

Monday – Saturday 11am – 7pm, Sunday 12pm – 5pm

What is the mall’s phone number and how do I contact management?

(318) 448-0227

What is the mall’s address?

3437 Masonic Drive  Alexandria, LA 71301

Are pets allowed?

No

How do I contact Security?

(318) 955-9279‬

Is there a lost and found?

Yes, ‭(318) 955-9279‬ located in the security / mall office

Can I purchase gift cards?

No

How do I contact customer service or mall management?

(318) 448-0227

Where is the mall management office?

Located by the food court / restroom hallway

Where can I find job openings?

Jobs

Amenities

Do you have Wifi?

Yes, guest

Is there a movie theatre?

No

Are strollers or wheelchairs available?

Yes

Do you allow mall walkers?

Yes, 1 mile

Is there a play area for kids?

Yes, near Conn’s Home Plus

Are there family restrooms?

No

Where can I charge my mobile phone?

Food court

Is there a bank or ATM?

Food court and JCP court

Is there a nursing room available?

No

Where are the restrooms?

Near the food court and Kirkland’s

Where is the food court?

Between Ulta and Versona

Who can I contact about opening a business in the mall?

Missy Smoot  (318) 619-2754

Rides & Parking

Is valet parking available?

No

What public transport options are available?

City bus and taxi

Is there a Lyft or Uber area?

No

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